Jawandasolutions (operated by Avtar Singh, Udyam MSME Registered) respects your privacy and is committed to protecting all personal information and client data. We store data securely in encrypted cloud environments, never sell your information to third parties, and utilize industry-standard security controls.
1. Information We Collect
Jawandasolutions collects information that you voluntarily submit when requesting a project consultation, scheduling an appointment, or contacting our technical team:
- Contact Information: Full name, business email address, phone number, and country location.
- Project Scope & Specifications: Project type, technical requirements, industry category, budget preference, and notes you provide.
- Support & Chat Transcripts: Customer support messages and inquiry details submitted through our live chat system.
2. How We Use Your Information
We use collected data solely for legitimate business operations and project delivery:
- To schedule, confirm, and fulfill client consultations and project proposals.
- To communicate status updates, code deliverables, and technical documentation.
- To prevent fraudulent submissions, spam bot activities, and unauthorized access attempts.
3. Data Storage & Infrastructure Security
All client data is encrypted both in transit (TLS 1.3) and at rest (AES-256) within enterprise Google Cloud / Firebase infrastructure. Access is restricted exclusively to authorized technical personnel. We implement strict input sanitization and anti-injection systems to safeguard database records.
4. Third-Party Data Processors
Jawandasolutions uses reliable infrastructure providers to execute client applications:
- Firebase / Google Cloud: Secure database storage for appointments and support tickets.
- Vercel Platform: Global CDN hosting and serverless execution.
- Groq AI API: Customer support chat processing (no personal data is stored by Groq).
5. Cookies & Tracking Policy
Jawandasolutions does NOT use invasive third-party tracking cookies or cross-site advertising trackers. We utilize only essential browser local storage (`localStorage`) to maintain your support chat session and prevent duplicate form spam.
6. Your Rights & Data Deletion Requests
You have the right to request access to, correction of, or permanent deletion of your stored contact records at any time. To submit a data request, contact us via WhatsApp or email. Requests are processed within 5 business days.
Privacy Questions or Data Requests?
If you have privacy concerns or need to verify your data records, reach out directly to the Jawandasolutions team.